Payments
At Orozino, we provide a range of payment methods designed to suit the needs of our players in New Zealand. This page lists the deposit and withdrawal options available, along with their minimum amounts, processing times, and any relevant limits. All transactions are processed securely, and we do not charge any casino fees for deposits or withdrawals. Please note that cryptocurrency network fees may apply independently of our platform. We use NZD as the primary currency so you avoid conversion costs.
Deposits
Funding your account is simple and fast. The minimum deposit for all methods is NZ$22. Most deposit methods are processed instantly, with the exception of bank transfers which typically take 1–3 business days. We support both traditional and digital payment options.
| Deposit Method | Minimum Amount | Processing Time |
|---|---|---|
| Visa | NZ$22 | Instant |
| Mastercard | NZ$22 | Instant |
| MuchBetter | NZ$22 | Instant |
| Revolut | NZ$22 | Instant |
| Bank Transfer | NZ$22 | 1–3 business days |
| Bitcoin (BTC) | NZ$22 | Instant after confirmations |
| Ethereum (ETH) | NZ$22 | Instant after confirmations |
| Litecoin (LTC) | NZ$22 | Instant after confirmations |
| Tether (USDT) | NZ$22 | Instant after confirmations |
| Ripple (XRP) | NZ$22 | Instant after confirmations |
| Bitcoin Cash (BCH) | NZ$22 | Instant after confirmations |
Withdrawals
Withdrawals are processed using the same method you used for deposit where possible. The minimum withdrawal is also NZ$22. Processing times vary by method, and your first withdrawal will require identity verification (KYC), which may add 24–72 hours to the process. Crypto withdrawals are typically processed within minutes to hours after approval, e‑wallet options like MuchBetter and Revolut take 24–48 hours, card withdrawals may take up to 5 business days, and bank transfers can take 3–7 business days.
| Withdrawal Method | Minimum Amount | Typical Processing Time |
|---|---|---|
| Visa | NZ$22 | Up to 5 business days |
| Mastercard | NZ$22 | Up to 5 business days |
| MuchBetter | NZ$22 | 24–48 hours |
| Revolut | NZ$22 | 24–48 hours |
| Bank Transfer | NZ$22 | 3–7 business days |
| Bitcoin (BTC) | NZ$22 | Minutes to hours |
| Ethereum (ETH) | NZ$22 | Minutes to hours |
| Litecoin (LTC) | NZ$22 | Minutes to hours |
| Tether (USDT) | NZ$22 | Minutes to hours |
| Ripple (XRP) | NZ$22 | Minutes to hours |
| Bitcoin Cash (BCH) | NZ$22 | Minutes to hours |
Withdrawal Limits
To ensure responsible payout management, we apply standard withdrawal limits. Higher limits may be available to players in our VIP programme. The current limits are:
- Daily: NZ$2,450
- Weekly: NZ$4,900
- Monthly: NZ$14,700
VIP players may qualify for increased monthly limits. Please contact our support team for details if you are part of the VIP programme.
Supported Currencies
We support multiple currencies, allowing you to play in your preferred currency. The following currencies are available for deposits and withdrawals:
- NZD (New Zealand Dollar)
- AUD, CAD, EUR, BRL
- BTC, ETH, LTC, USDT, XRP, BCH
When you play with NZD, no conversion fees apply.
Fees
Orozino does not charge any fees for deposits or withdrawals. However, cryptocurrency transactions may incur network fees that are set by the blockchain and are beyond our control. We recommend checking current network fees before sending crypto funds.
Identity Verification (KYC)
Before your first withdrawal, we require you to complete a Know Your Customer (KYC) verification. This is a standard security measure to prevent fraud and underage gambling. You will need to provide:
- A valid photo ID (e.g. passport, driver licence)
- Proof of your residential address (e.g. a recent utility bill or bank statement)
Verification is usually processed within 24–72 hours. Once verified, subsequent withdrawals will be faster. We may also monitor your account activity for suspicious transactions.
Responsible Gaming and Age Restriction
Orozino promotes responsible gaming and strictly enforces a minimum age of 19 years (the legal gambling age in New Zealand). We encourage all players to set personal limits on deposits, session time, and losses. Tools such as deposit limits, session reminders, and self‑exclusion are available through your account settings or by contacting our support team. If you feel that your gambling is becoming a problem, we recommend reaching out to support organisations like the New Zealand Gambling Helpline (0800 654 262). Playing safely is always our priority.
Contact and Support
If you have any questions about payments, withdrawal requests, or your account, our support team is available 24/7. You can reach us through live chat (AI‑first, then a human agent) or by email for more detailed enquiries. We are here to help.
General
All payment transactions are protected by 256‑bit SSL encryption, ensuring your financial data remains secure. We process payments in compliance with our licensing requirements and applicable laws. Any attempt to abuse our payment system may lead to account suspension.
For more information on how we handle your personal data during transactions, please refer to our Privacy Policy and Terms & Conditions on our website.