Terms & Conditions

Welcome to Orozino Casino. These Terms & Conditions set out the rules that govern your use of this website and your participation in the games and services we offer. By accessing or using Orozino Casino, you agree to be bound by these terms. Please read them carefully before creating an account or placing any wagers. If you do not agree with any part of these terms, you must not use our services.

Acceptance of Terms

By registering an account, depositing funds, or playing any game on Orozino Casino, you confirm that you have read, understood, and accepted these Terms & Conditions in their entirety. These terms form a legally binding agreement between you, the player, and Spinsoft Interactive N.V., the operator of Orozino Casino. We may update these terms from time to time, and it is your responsibility to review them periodically. Continued use of the site after any changes constitutes acceptance of the revised terms.

Eligibility and Age Restriction

You must be at least 19 years of age to register an account and play for real money at Orozino Casino, in line with New Zealand law. It is illegal for anyone under 19 to gamble on this site. We reserve the right to verify your age at any stage, including before processing any withdrawal. If we discover that a player is under 19, their account will be closed immediately, all winnings forfeited, and any deposits returned minus any withdrawals already made. You also represent that you are not located in a restricted jurisdiction, as determined by our licensing authority and internal policies.

Account Registration

To use our services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised use of your account. Only one account per person, household, IP address, or device is permitted. Duplicate accounts may be closed, and any bonuses or winnings associated with them may be forfeited.

Deposits and Withdrawals

Orozino Casino supports a range of payment methods for New Zealand players, including Visa, Mastercard, MuchBetter, Revolut, Bank Transfer, and several cryptocurrencies (Bitcoin, Ethereum, Litecoin, Tether, Ripple, Bitcoin Cash). The minimum deposit and withdrawal amount is NZ$22. Deposits are generally instant, except for bank transfers which may take 1–3 business days. Withdrawals are processed within the timeframes shown in the table below, subject to KYC verification. The first withdrawal requires identity verification, which may add 24–72 hours. We do not charge fees for deposits or withdrawals, though crypto network fees may apply. Withdrawal limits apply as follows: daily limit of NZ$2,450, weekly limit of NZ$4,900, and monthly limit of NZ$14,700. Higher limits may be available for VIP members.

Bonus Terms and Conditions

All bonuses offered by Orozino Casino, including the welcome package and no-deposit free spins, are subject to specific terms and conditions that must be met before any winnings can be withdrawn. These terms are set out below and apply to each bonus you accept. By opting into a bonus, you agree to these rules.

Welcome Package

The welcome package consists of a 100% match bonus up to NZ$550 plus 500 free spins, spread across your first five deposits. Each of the first five deposits qualifies for 100 free spins. The minimum deposit for each qualifying deposit is NZ$22. No promo code is required; the bonus is activated automatically upon making a qualifying deposit. The combined wagering requirement is 35 times the sum of your deposit plus the bonus amount (35x D+B). While the bonus is active, the maximum bet you may place is NZ$2.20 per spin or round. Exceeding this limit may result in the forfeiture of any winnings from the bonus. Free spins are credited to selected pokies, which may vary per deposit stage. The wagering requirement for free spin winnings is also 35x, unless otherwise stated. The maximum amount that can be converted from the bonus to real money may be subject to a cap, which will be specified in the bonus terms at the time of issue.

No-Deposit Free Spins

Upon registration, you may be offered a no-deposit bonus, such as 55 free spins on Dragon Kingdom or 30 free spins on Big Bass Splash. These offers require no deposit and no promo code. The wagering requirement for no-deposit free spins is 40x (for Dragon Kingdom) or 50x (for Big Bass Splash). The maximum cashout from a no-deposit bonus is NZ$110 for the Dragon Kingdom offer and NZ$5,500 for the Big Bass Splash offer. Phone number verification may be required to activate certain no-deposit offers.

General Bonus Rules

All bonuses are intended for recreational play only. Wagering requirements must be met within the validity period specified in the offer. If you do not meet the requirements within that time, the bonus and any associated winnings will be forfeited. Some deposit methods may be excluded from bonus eligibility; this will be stated in the specific offer terms. Bonus abuse, including claiming multiple bonuses in quick succession or using strategies to meet wagering requirements with minimal risk, is prohibited and may result in the confiscation of winnings and account closure.

Game Rules and Fair Play

All games on Orozino Casino operate using a certified random number generator (RNG) to ensure fair and unpredictable outcomes. The games have been independently tested by Gamecheck, confirming they are genuine and not fake. You are responsible for understanding the rules of each game before playing. We reserve the right to void any bets placed in error or where a game malfunction occurs. In the event of a dispute over game results, our decision is final, subject to the complaints procedure below.

Prohibited Activities

You may not use Orozino Casino for any illegal or unauthorised purpose. Prohibited activities include, but are not limited to: fraud, money laundering, collusion with other players, using automated software or bots, exploiting software bugs or errors, and attempting to manipulate the outcome of any game. Any such activity will result in immediate account suspension and forfeiture of all funds. We also prohibit the use of VPNs or proxy services to circumvent geographical restrictions.

Restricted Regions

Players from certain jurisdictions are not permitted to register or play on Orozino Casino. These include, but are not limited to, the United States, the United Kingdom, France, Spain, and the Netherlands. If you are accessing the site from a restricted region, you are in breach of these terms must not use our services. We reserve the right to block accounts from restricted regions and to void any winnings.

Responsible Gambling

Orozino Casino is committed to promoting responsible gambling. We provide tools to help you manage your play, including deposit limits, loss limits, session time limits, and self-exclusion options. You can set these limits through your account settings or by contacting our support team. If you feel that your gambling is becoming a problem, we encourage you to seek help from organisations such as the New Zealand Problem Gambling Foundation (0800 664 262) or GamCare. You can also request a temporary or permanent self-exclusion from our site. For more information, please visit our Responsible Gaming page.

Privacy and Data

We collect and process your personal data in accordance with our Privacy Policy. This includes information you provide during registration, transaction details, and data collected automatically through cookies and similar technologies. We use this data to operate the site, process transactions, comply with legal obligations, and improve your experience. We do not sell your personal data to third parties. For full details, please refer to our Privacy Policy.

Account Suspension and Closure

We may suspend or close your account at any time, with or without notice, if we suspect a breach of these terms, illegal activity, or conduct that harms the integrity of our site. In such cases, we may withhold any funds in the account pending investigation. If a violation is confirmed, the account will be closed and any balance may be forfeited. You may also close your account at any time by contacting support.

Limitation of Liability

Orozino Casino and its operators, directors, employees, and affiliates shall not be liable for any loss, damage, or injury arising from your use of the site, including but not limited to financial loss, loss of data, or interruption of service. Our total liability to you in any circumstance is limited to the amount of your deposits in the 12 months preceding the claim. This does not affect any rights you may have under applicable law that cannot be excluded.

Complaints and Dispute Resolution

If you have a complaint or dispute regarding your account or any aspect of our service, please contact our support team. We aim to resolve all issues promptly and fairly. If you are not satisfied with the outcome, you may escalate the matter to the Anjouan Gaming Authority, our licensing body. We encourage you to first attempt to resolve the issue directly with us. You can reach our support team via 24/7 live chat (AI-first, then human agent) or by email. Support is available in English, Portuguese, French, and Spanish.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Anjouan, where Orozino Casino is licensed. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Anjouan. However, nothing in this clause prevents us from seeking injunctive relief in any jurisdiction to protect our rights.

Contact Information

If you have any questions about these Terms & Conditions, please contact our support team. You can reach us via live chat on our website or by email. We are available 24/7 to assist you.

By using Orozino Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. Please gamble responsibly.